Lush Easter email examples & ideas
1. Egg-stra fresh 🐣
Objective
To drive engagement and early app access for Lush’s limited-edition Easter collection by highlighting festive, whimsical products while leveraging the Shaun the Sheep collaboration to attract families and nostalgic fans. The email aims to convert curiosity into immediate app downloads and purchases.
Why this works
The email brilliantly ties seasonal excitement to product storytelling by naming Easter treats like 'Posh White Chocolate And Rose Body Scrub', making them feel indulgent, exclusive, and emotionally resonant rather than just seasonal novelties.
How to implement
Lush smartly uses the Shaun the Sheep collaboration not just as a visual gimmick but as a narrative gateway, inviting customers to 'take a trip to Mossy Bottom Farm', transforming product discovery into a playful, immersive experience that appeals across generations.
Pro Tip
The CTA 'TO THE APP' lacks persuasive urgency or benefit, rephrase to 'Unlock Early Easter Treats, Download Now' to clarify the reward and motivate immediate action aligned with the 48-hour window. • The Shaun the Sheep section visually dominates but doesn’t link directly to the Easter collection; add a subtle visual cue or micro-copy like 'Also available in our Easter Basket' to bridge the collaboration with the main offer and reduce cognitive friction.
2. Hop to it 🐰
Objective
This email aims to drive engagement and sales during the Easter season by showcasing limited-edition and returning seasonal products, encouraging customers to treat themselves or gift others with festive bath and body items. It also reinforces brand values around diversity, equity, and inclusion to deepen emotional connection.
Why this works
The email brilliantly merges seasonal celebration with product storytelling by naming each Easter item with playful, thematic titles like 'Nice Buns Hun' and 'Surprise Bunny,' making the collection feel personal, fun, and instantly memorable for shoppers.
How to implement
By visually separating 'New Inventions' from 'Returning Faves,' Lush creates a curated shopping experience that caters to both novelty-seekers and loyalists, reducing decision fatigue while encouraging exploration across both categories with clear, enticing product imagery and descriptions.
Pro Tip
Add a countdown timer near the CTA in the hero section to create urgency around the limited-edition Easter collection, encouraging immediate clicks before items sell out. • Include customer ratings or review snippets beneath each product in the grid to build social proof and reduce hesitation, especially for new inventions where shoppers may be unfamiliar with scent or texture.
3. Must-haves for Mother’s Day
Objective
This email aims to drive Mother’s Day gift purchases by showcasing emotionally resonant, co-created products that celebrate motherhood while reinforcing Lush’s values of diversity, inclusion, and ethical sourcing. It seeks to convert sentiment into sales through storytelling and curated gifting options.
Why this works
The email brilliantly ties product selection to emotional storytelling by featuring real Lush staff as co-creators, transforming each item from a commodity into a meaningful narrative that honors motherhood and community values.
How to implement
By spotlighting specific ingredients like Fair Trade cocoa butter and Brazilian orange, the campaign elevates product descriptions beyond features into sensory experiences, helping customers visualize the gift’s impact and indulgence for their mum.
Pro Tip
Add a subtle countdown timer near the CTA in the hero section to create urgency around Mother’s Day gifting, leveraging time-sensitive psychology without disrupting the emotional tone of the message. • Include a short customer testimonial or review snippet under each product tile to build social proof and reduce perceived risk, especially since many recipients may be unfamiliar with co-created items’ quality or scent profiles.
4. Easter gifts? Sorted ✅
Objective
This email aims to drive Easter gift purchases by showcasing Lush’s limited-edition seasonal products, while also promoting brand loyalty through a Hello Kitty collaboration and a 30th-anniversary magazine giveaway. It encourages immediate exploration and conversion with clear CTAs and festive visuals.
Why this works
The email brilliantly ties seasonal gifting to emotional storytelling by framing each product as a joyful experience, like cracking open an egg or sharing cake with Hello Kitty, making the act of buying feel celebratory rather than transactional.
How to implement
By featuring limited-edition collaborations and anniversary content, Lush creates urgency and exclusivity without relying on discounts, which preserves brand value while still motivating immediate clicks and purchases from collectors and loyal fans.
Pro Tip
Add a subtle countdown timer or 'limited stock' indicator near the Hello Kitty and Easter gift sections to amplify urgency, since these are time-sensitive collections that benefit from FOMO-driven behavior. • Reposition the 'Get yours in store' CTA under the Lush Times section to include a store locator link or map snippet, helping users bridge the digital-to-physical gap and increasing foot traffic to physical locations.
5. Limited-edition lathers 🫧
Objective
This email aims to drive urgency and excitement around Lush’s limited-edition shower products by highlighting their sensory appeal and seasonal exclusivity, encouraging immediate exploration and purchase before they sell out.
Why this works
The email masterfully blends sensory storytelling with product detail, using vivid descriptions like 'scrumptious toffee scents' and 'glowing with happiness' to evoke emotional desire rather than just listing features.
How to implement
By anchoring the campaign in seasonal and cultural moments, Easter and St. Patrick’s Day, Lush transforms limited-edition products into collectible experiences, making customers feel they’re participating in something exclusive and timely.
Pro Tip
Add a subtle countdown timer near the hero section to reinforce urgency around the limited-edition status, making the 'before they slip away' message more tangible and action-driving. • Include a small customer review snippet or star rating under each product to build social proof, especially for new or lesser-known items like 'Basma' or 'The Old Songs Are Waking'.
6. Limited-edition lathers 🫧
Objective
This email aims to drive urgency and excitement around Lush’s limited-edition shower products by highlighting their sensory appeal and seasonal exclusivity, encouraging immediate exploration and purchase before they sell out.
Why this works
The email masterfully blends sensory storytelling with product visuals, using phrases like 'luxuriously sweet soak' and 'deliciously-scented skin' to evoke emotional desire rather than just listing features, making the experience feel personal and indulgent.
How to implement
By anchoring the campaign in seasonal relevance, Easter and St. Patrick’s Day, Lush transforms limited-edition products into cultural moments, encouraging gifting and nostalgia-driven purchases while subtly reinforcing brand heritage and local craftsmanship.
Pro Tip
Add a countdown timer or 'Only X left!' indicator near the CTA to amplify urgency, especially since the email’s core message is about limited-edition scarcity, this would convert passive interest into immediate action. • Include a short customer testimonial or review snippet under one or two high-appeal products (like Golden Egg or Yummy Custard) to build social proof and reduce perceived risk for first-time buyers.
7. Easter Bunny approved 🐰
Objective
This email aims to drive Easter-themed product sales by highlighting cruelty-free, chocolate-scented cosmetics while promoting brand loyalty through the 'Friends of Lush' advocacy program. It blends seasonal excitement with ethical messaging to convert curiosity into purchases and community engagement.
Why this works
The email brilliantly ties seasonal themes to product benefits by using Easter bunnies and chocolate scents to evoke indulgence while reassuring customers of cruelty-free ethics, a clever emotional hook that aligns with Lush’s brand values and drives purchase intent.
How to implement
By featuring real customer quotes like 'I can’t get enough of the smell, I just want to eat it!' next to product visuals, the campaign leverages social proof in a sensory, relatable way that makes abstract scent experiences feel tangible and desirable to new buyers.
Pro Tip
Add a countdown timer or limited-availability badge near the 'FILL YOUR BASKET' CTA to create urgency around Easter-themed products, especially since seasonal items often drive impulse buys when framed as time-sensitive. • Include a small visual icon or tag next to products indicating 'Best Seller' or 'Customer Favorite' to guide decision-making for new visitors, reducing friction and reinforcing social proof beyond just testimonials.
8. Our sweetest spring yet
Objective
This email aims to entice subscribers to explore Lush’s new spring collection by framing products as indulgent, sensory experiences that elevate daily routines. It also encourages app downloads and repeat purchases through loyalty incentives and seasonal promotions.
Why this works
Lush brilliantly frames its spring products as sensory indulgences, not just skincare, by using dessert-inspired names and evocative language that taps into emotional desire rather than functional need, making the routine feel luxurious and playful.
How to implement
Each product is paired with a real customer quote that highlights both scent and sensory experience, building trust through authentic, relatable testimonials that emphasize emotional payoff over technical specs, which resonates deeply with beauty lovers seeking joy in self-care.
Pro Tip
The primary CTA 'GOURMAND GOODIES' is visually prominent but lacks directional clarity, adding a micro-copy line like 'Explore the full spring collection' beneath it would better guide users toward browsing rather than just clicking. • The Easter treats section feels visually disconnected from the rest of the product grid; integrating a consistent layout or adding a subtle visual bridge (like a shared border or icon) would improve flow and reinforce the seasonal theme without breaking rhythm.
9. We always knew you were mum’s favourite 😉
Objective
This Mother’s Day email from Lush aims to emotionally connect with customers by celebrating motherhood through personalized, gift-focused product recommendations while driving sales with curated bundles and experiential offerings. It positions Lush as a thoughtful, empathetic brand that understands the diverse needs of modern mums.
Why this works
Lush brilliantly segments mums by lifestyle, whether they’re expecting, on-the-go, or in need of deep relaxation, making each recipient feel personally seen and understood, which increases emotional resonance and conversion likelihood.
How to implement
The playful, conversational tone paired with whimsical visuals (like the hedgerow pun and bath bomb characters) creates a warm, memorable brand experience that stands out in crowded inboxes without sacrificing clarity or purpose.
Pro Tip
Add a countdown timer near the 'Shop now' CTA in the hero section to create urgency around Mother’s Day gifting, especially since the email lacks any time-sensitive incentive despite the holiday context. • Include a small testimonial or user-generated photo next to the 'The Bump' massage bar section to build social proof for expectant mums, as this demographic may need extra reassurance before purchasing.
10. We always knew you were mum’s favourite 😉
Objective
This email aims to drive Mother’s Day gift purchases by emotionally connecting with recipients through playful, personalized messaging and showcasing curated product collections tailored to different types of mums. It also promotes brand values and a new book to deepen customer engagement beyond transactions.
Why this works
The email brilliantly segments mums by lifestyle, whether they’re pregnant, on-the-go, or in need of pampering, making each recipient feel personally seen and understood, which increases emotional resonance and conversion likelihood.
How to implement
By blending playful copy like 'We always knew you were mum’s favourite 😉' with visually rich, whimsical product photography, the campaign turns a transactional message into a joyful, shareable experience that aligns with Lush’s brand personality.
Pro Tip
Add a countdown timer near the hero section to create urgency around Mother’s Day gifting, since the current layout lacks time-sensitive cues that could nudge procrastinators to act sooner. • Reposition the 'Shop now' and 'Learn more' buttons under 'The Bump' section to be horizontally aligned and visually equal in weight, so users aren’t subtly steered away from learning about the product’s benefits before purchasing.