Educational emails worth copying from Braze
1. Gmail changes, ChatGPT updates for brands, and new email inspo
Objective
This email aims to position Braze as a thought leader in email marketing innovation by sharing timely industry updates and actionable inspiration, while driving engagement through downloadable guides and case studies that showcase real brand success.
Why this works
The email smartly anchors its value proposition around solving real marketer pain points, like subscriber growth and retention, then immediately backs it up with a tangible resource, making the offer feel urgent and relevant rather than promotional.
How to implement
By spotlighting a specific brand success story (Snoozu’s ‘Spin the Wheel’ campaign), Braze transforms abstract capabilities into concrete results, giving readers a mental model for how they can replicate similar wins with their own audiences.
Pro Tip
Add a subtle visual hierarchy to the CTA buttons, such as varying button sizes or weights, to guide the reader’s eye toward the primary conversion goal (‘Get the guide’) while still offering secondary paths like ‘Read the story’ or ‘Learn more’. • Include a brief testimonial or social proof snippet near the top section (e.g., ‘Used by 5,000+ marketers’) to reinforce credibility before diving into content, helping skeptical readers feel confident in investing time or clicking through.
2. Is your AI strategy stuck on speed?
Objective
This email aims to position Braze as a strategic AI partner by encouraging marketers to move beyond basic automation and download a guide that demonstrates how AI drives deeper engagement and measurable ROI. It targets decision-makers ready to evolve their AI strategy from tactical to transformational.
Why this works
The email brilliantly reframes AI not as a productivity tool but as a strategic growth engine, helping marketers shift their mindset from efficiency to effectiveness, which is exactly the mental pivot needed to justify deeper investment and executive buy-in.
How to implement
By using a bold, benefit-driven headline paired with a visually layered hero graphic that implies motion and transformation, the design subtly reinforces the message that AI should accelerate strategy, not just tasks, making the value proposition instantly intuitive and emotionally resonant.
Pro Tip
Add a subtle countdown timer or urgency indicator near the CTA to nudge procrastinators, since the guide promises strategic impact, implying limited-time access or early-adopter insights could increase conversion without compromising the premium tone. • Include a short, real-world stat or client result (e.g., ‘Brands using this framework saw 37% higher engagement’) in the education section to ground the abstract promise of ‘strategic impact’ in tangible proof, strengthening credibility and reducing perceived risk.
3. Experts break down real AI results
Objective
This email aims to drive engagement with Braze’s on-demand Forge 2025 content by showcasing real-world AI ROI case studies from industry leaders, encouraging recipients to watch sessions that demonstrate measurable business value from AI adoption.
Why this works
The email opens with a provocative, benefit-driven headline that immediately frames AI not as hype but as a measurable business lever, perfectly aligning with the audience’s need for ROI justification before investing time or budget.
How to implement
By featuring recognizable brand logos and named executives with clear titles, the email builds instant credibility and social proof, making the content feel authoritative and trustworthy without requiring the reader to dig for validation.
Pro Tip
Add a subtle countdown timer or urgency indicator near the CTA to encourage immediate action, since the content is evergreen but the email’s goal is to drive near-term engagement with the on-demand hub. • Include a short, embedded video preview or animated thumbnail of one speaker’s key insight to increase visual engagement and reduce the cognitive load of deciding whether to click ‘Watch now.’
4. Jan 22 with Google Cloud: How to achieve real ROI with AI
Objective
This email aims to drive registrations for a Braze and Google Cloud co-hosted webinar by positioning AI as a practical, ROI-driven tool for marketers, not just a buzzword, and by highlighting expert-led insights that promise actionable business outcomes.
Why this works
The email frames AI not as a futuristic concept but as a measurable business lever, directly addressing marketer skepticism by promising clarity over hype and tying AI efforts to tangible outcomes like faster value realization and personalized customer experiences.
How to implement
By featuring high-credibility speakers from both Google Cloud and Braze, the email builds trust and authority, subtly signaling that this isn’t a sales pitch but a strategic conversation between industry leaders who understand the real-world challenges marketers face with AI adoption.
Pro Tip
Add a subtle countdown timer near the CTA to create urgency, since the event date is fixed and proximity can motivate procrastinators, especially since the email doesn’t currently signal how soon the webinar is happening. • Include a short, bulleted 'What You’ll Walk Away With' section under the speaker bios to reinforce tangible takeaways, helping readers visualize the ROI of attending and reducing decision friction for time-constrained marketers.
5. How CAVA, Chewy, and e.l.f. Beauty keep their marketing tech in sync
Objective
This email aims to drive attendance to Braze’s FORGE 2025 on-demand session by showcasing real-world examples from CAVA, Chewy, and e.l.f. Beauty to demonstrate how unified marketing tech stacks solve engagement challenges. It positions Braze as a strategic partner for brands seeking AI-powered, data-agile customer experiences.
Why this works
The email opens with a sharp, problem-driven hook that immediately resonates with marketing leaders by framing data and channel misalignment as a customer-losing risk, a powerful emotional trigger that primes the reader for the solution.
How to implement
By spotlighting recognizable brands like CAVA, Chewy, and e.l.f. Beauty, the email leverages social proof to validate Braze’s platform without sounding promotional, it positions the session as a peer-to-peer knowledge exchange rather than a sales pitch.
Pro Tip
Add a countdown timer or urgency indicator near the 'Watch now' CTA to encourage immediate action, since on-demand content often suffers from procrastination, even a simple 'Watch before [date]' could boost conversion. • Include a brief bullet or icon highlighting the session duration or format (e.g., '45-min panel') to reduce friction for time-sensitive executives who need to quickly assess if the content fits their schedule.
6. Don’t miss it: Tips from SoFi on better-performing emails
Objective
This email aims to drive registrations for a Braze webinar featuring SoFi’s email marketing experts, positioning the event as a timely, high-value opportunity to improve email performance through personalization and dynamic content.
Why this works
The email frames the webinar as an exclusive, time-sensitive opportunity by addressing the recipient by name and implying urgency without being pushy, which builds psychological ownership and increases registration likelihood.
How to implement
By spotlighting a recognizable brand like SoFi alongside Braze’s internal experts, the email leverages social proof and cross-brand credibility to validate the value of the content, making it more compelling for busy marketers to prioritize.
Pro Tip
Add a countdown timer or 'seats filling fast' indicator near the CTA to reinforce urgency and reduce procrastination, especially since the email mentions 'it’s not too late' but lacks visual reinforcement of scarcity. • Include a short testimonial or quote from a past attendee near the bullet points to build trust and social validation, helping hesitant readers overcome skepticism about the webinar’s real-world applicability.
7. Retention, reimagined: 29 plays to keep customers coming back
Objective
This email aims to drive engagement and guide existing customers toward a high-value resource, an interactive guide with 29 retention campaign ideas, to help them reduce churn and build long-term loyalty through actionable, channel-specific strategies.
Why this works
The email opens with a personalized, problem-first hook that immediately resonates with marketers struggling to retain customers, making the value proposition feel urgent and relevant rather than promotional.
How to implement
By teasing specific, tangible takeaways, like 29 real campaigns and filters by channel and effort level, the email builds credibility and reduces friction, helping recipients visualize exactly how the guide will solve their pain points.
Pro Tip
Add a secondary CTA below the preview image, such as 'See how it works in 30 seconds', to capture users who may be intrigued by the interface but hesitant to commit to downloading the full guide. • Include a short testimonial or client result near the top (e.g., 'Brands using these plays saw 22% higher retention') to strengthen social proof and reinforce the guide’s real-world impact before the user scrolls.
8. On our wishlist? Happy, loyal customers in 2026
Objective
This email aims to drive registrations for a Braze webinar focused on building lasting customer loyalty through relevance, emotion, and technology, positioning Braze as a strategic partner for 2026 customer retention goals.
Why this works
The email opens with a personalized greeting and a provocative question that immediately taps into the reader’s desire for repeat customers, making the value proposition feel urgent and relevant rather than promotional.
How to implement
By teasing a 'spoiler' upfront, that loyalty isn’t just about discounts, the email creates curiosity and positions the webinar as a source of deeper, strategic insight rather than surface-level tactics, elevating perceived value.
Pro Tip
Add a countdown timer near the CTA to create urgency, especially since the webinar date is fixed, this would leverage FOMO and increase conversion without altering the core message. • Include a short bullet or icon highlighting the webinar’s duration or format (e.g., '60-min live session + Q&A') to reduce friction for time-sensitive decision-makers and clarify the time investment required.
9. The AI-curated inbox is here
Objective
This email aims to position Braze as a forward-thinking leader in AI-powered customer engagement by showcasing practical use cases, educational resources, and real-world success stories that demonstrate tangible business impact. It encourages readers to explore tools and guides that help them implement smarter, more personalized messaging strategies.
Why this works
The email opens with a bold, benefit-driven headline that immediately signals value, 'Power deeper personalization with RCS, Banners, and Canvas Context', which hooks the reader by promising actionable outcomes rather than just features, making it instantly relevant to marketing decision-makers.
How to implement
Each content block pairs a compelling customer story or educational insight with a visually distinct brand logo and a clear CTA, creating a rhythm that guides the reader through varied content types while maintaining consistent conversion intent without overwhelming the user with too many choices at once.
Pro Tip
Add a subtle visual hierarchy or numbered progression (e.g., 'Step 1: Learn, Step 2: Apply, Step 3: Scale') to guide the reader through the content blocks, reinforcing the journey from education to activation and making the email feel more like a curated experience rather than a list of resources. • Include a micro-testimonial or stat snippet directly under the hero CTA (e.g., '92% of users who downloaded this guide implemented at least one campaign within 2 weeks') to reduce friction and increase perceived urgency or social proof right at the point of conversion.
10. Are you maximizing your AI potential? Start with your data.
Objective
This email aims to drive engagement with Braze’s on-demand FORGE 2025 session by positioning AI success as rooted in data quality, encouraging recipients to watch the session to understand their AI maturity journey and unlock scalable personalization.
Why this works
The email effectively reframes AI not as magic but as a data-powered discipline, which builds credibility and lowers the intimidation factor for marketers who may feel overwhelmed by AI hype.
How to implement
By introducing a clear maturity model with defined phases, from experimentation to agentic personalization, the email gives readers a structured, actionable roadmap they can apply to their own AI journey.
Pro Tip
Add a short video preview or speaker quote above the 'Play video' button to reduce friction and give users a taste of the content before committing to watch. • Include a subtle progress bar or milestone indicator (e.g., '87% of marketers are still in Phase 1') to create urgency and personalize the maturity framework for the reader.