How Personal Care brands do routine emails
1. Typology: The body hydrating hero
Objective
This email aims to drive immediate purchases of Typology’s 10-Ingredient Body Moisturiser by highlighting its minimalist formulation and sensory benefits, while subtly guiding users toward related product categories to increase average order value.
Why this works
The email leverages minimalist design and clean typography to mirror the product’s ‘10-ingredient’ purity, creating a visual and conceptual harmony that reinforces brand ethos and builds trust with conscious consumers.
How to implement
By positioning the moisturiser as both ‘lightweight’ and ‘deeply nourishing,’ the copy resolves a common customer conflict, desiring hydration without heaviness, making the benefit instantly relatable and emotionally compelling.
Pro Tip
Add a micro-testimonial or skin-type badge near the product description to validate claims like ‘no greasy residue’, social proof would reduce hesitation for first-time buyers. • Include a subtle urgency cue like ‘Limited Stock’ or ‘Most Popular in Paris’ near the CTA to nudge decision-making without compromising the brand’s calm aesthetic.
2. RMS Beauty: Rose-Marie Thinks Your Makeup Routine Needs This Kit
Objective
The email aims to introduce and drive sales of RMS Beauty’s new 5-product makeup kit by positioning it as a quick, effortless solution for achieving a full, glowing look in just 5 minutes, leveraging founder Rose-Marie Swift’s authority and personal endorsement.
Why this works
Rose-Marie Swift’s personal endorsement transforms the kit from a product into a trusted ritual, making the promise of ‘5 minutes, 5 products’ feel authentic and achievable rather than rushed or gimmicky.
How to implement
Each product is framed with a clear benefit and founder quote, turning technical features into emotional outcomes, like ‘no white cast’ becoming ‘simply beyond anything before it’, which builds desire through storytelling, not specs.
Pro Tip
Add a subtle countdown timer or limited-availability badge near the ‘SHOP NOW’ CTA to create urgency, since the kit is positioned as a curated, time-saving solution, scarcity would amplify its perceived value. • Reposition the ‘SHOP YOUR CLEAN ROUTINE’ CTA to appear immediately after the product grid, rather than below the founder’s quote, to capitalize on peak interest and reduce friction between discovery and conversion.
3. Harrys: It’s time to face facts…
Objective
This email aims to encourage subscribers to upgrade their daily skincare routine by switching from soap to Harry’s face wash, emphasizing improved cleanliness, freshness, and sensory experience without requiring lifestyle changes.
Why this works
The email brilliantly reframes face wash as a low-effort upgrade rather than a lifestyle overhaul, making the switch feel accessible and non-disruptive to the reader’s existing routine.
How to implement
By visually annotating product benefits directly on the hero image, the email creates instant clarity and reinforces key selling points without overwhelming the reader with text.
Pro Tip
Add a subtle urgency element like a limited-time discount or stock indicator near the CTA to nudge immediate action, since the current design lacks any time-based motivation. • Reposition the secondary 'SHOP NOW' CTA under the shower gel section to match the visual hierarchy of the primary CTA, ensuring consistent behavioral cues across product categories.
4. Elemis - UK: Skincare Lovers This One's for You 🎁
Objective
This email aims to drive immediate sales of Elemis’s limited-edition advent calendar by positioning it as a luxurious, must-have gift for skincare lovers, while also encouraging engagement through a high-value giveaway to boost brand loyalty and conversion.
Why this works
The email brilliantly transforms a product into an experience by framing the advent calendar as a 'Skincare Lover’s Dream', not just a gift, but a curated ritual that promises indulgence, discovery, and visible results over 25 days.
How to implement
By breaking down the 8-step pre-party skincare routine with numbered visuals and product pairings, the brand educates while selling, making complex routines feel accessible and desirable, perfect for converting curious browsers into confident buyers.
Pro Tip
Add a countdown timer near the hero section to visually reinforce the 'limited edition' scarcity and create real-time urgency, nudging hesitant shoppers toward immediate action before stock runs out. • Include a small customer testimonial or star rating next to the 'SHOP NOW' button in the hero section to build social proof early in the journey, reducing friction for first-time buyers unfamiliar with the brand’s premium pricing.
5. Shiseido - UK: 20% off. Limited-time only.
Objective
To drive immediate sales by promoting a limited-time 20% discount on Shiseido’s most popular skincare products, leveraging Lunar New Year cultural relevance to create urgency and emotional connection with the audience.
Why this works
The email brilliantly ties a time-sensitive discount to a culturally resonant moment, Lunar New Year, making the promotion feel less like a sale and more like a celebratory gift, which elevates emotional engagement and perceived value.
How to implement
By featuring bestsellers with clear before-and-after pricing and award badges, the email reduces decision fatigue and builds instant trust, guiding customers toward high-conversion items without overwhelming them with choice.
Pro Tip
Add a visible countdown timer in the hero section to reinforce urgency, the current '48 hours to go' text is buried and lacks visual weight, which could reduce conversion pressure for time-sensitive shoppers. • Reposition the 'FREE GIFT ON US' section higher in the email, ideally right after the hero, to immediately anchor the value proposition before customers scroll to product grids, increasing perceived reward and reducing cart abandonment.
6. Clinique - US: Happy New Year! Kickstart a fresh routine.
Objective
This email aims to inspire customers to refresh their skincare routines in the New Year by offering five practical, product-backed tips that encourage immediate engagement and purchase. It positions Clinique as a trusted guide for achievable skin transformation while driving traffic to key product pages.
Why this works
The email brilliantly ties New Year motivation to actionable skincare habits, making self-improvement feel attainable through specific, product-integrated routines rather than vague resolutions, which builds trust and reduces purchase friction.
How to implement
Each tip is paired with a hero product and clear pricing, transforming educational content into a seamless shopping experience that guides the reader from insight to impulse without breaking the narrative flow or overwhelming them.
Pro Tip
Add a subtle countdown timer near the 'SHOP SKINCARE' CTA to create urgency around New Year promotions, especially since the offer ends 1/16/2024, this would leverage time-sensitive motivation already implied by the theme. • Include a short customer testimonial or skin transformation quote next to one of the five tips to add social proof and emotional validation, making the advice feel more credible and relatable to hesitant buyers.
7. Filorga: Makeup Artists Swear by These Products
Objective
This email aims to position Filorga as a backstage beauty essential by showcasing products trusted by makeup artists during high-profile events like New York Fashion Week, encouraging readers to shop for runway-ready skin prep and priming solutions.
Why this works
By anchoring the campaign in the high-stakes, glamorous context of New York Fashion Week, Filorga instantly elevates its products from everyday skincare to backstage essentials trusted by professionals under pressure.
How to implement
Each product is presented with a clear, benefit-driven headline and a concise explanation of how it solves a specific pre-makeup or camera-ready skin concern, making the value proposition instantly digestible for time-pressed readers.
Pro Tip
Add a subtle countdown timer or urgency indicator near the CTA buttons to leverage FOMO, especially since the email references a time-sensitive event (NYFW), which could motivate faster conversions. • Include a short testimonial or quote from a named makeup artist next to one or two key products to add social proof and reinforce the ‘makeup artists swear by’ claim with authentic third-party validation.
8. Elemis - UK: Your 2023 Advent Calendar is Waiting
Objective
This email aims to drive immediate purchases of Elemis’s limited-edition 2023 Advent Calendar by highlighting its high perceived value and exclusive contents, while also encouraging engagement through a £1,000 spending giveaway tied to the product.
Why this works
The email brilliantly frames the Advent Calendar not just as a gift but as a curated pre-party skincare ritual, using numbered steps to guide the customer through a transformational experience that justifies the premium price point.
How to implement
By visually anchoring each of the eight steps with a corresponding product image and benefit-driven copy, the campaign transforms a simple product list into an educational journey that builds trust and perceived value before the purchase decision.
Pro Tip
Add a countdown timer near the hero section to emphasize the limited-edition nature of the calendar and create real-time urgency, since the current design relies solely on static text to convey scarcity. • Reposition the 'Win £1,000' section higher in the email, perhaps after the 8-step education section, to capitalize on the customer’s heightened interest and emotional investment before they scroll past the main offer.
9. Function of Beauty: 3 clicks to a 3-step routine just for you
Objective
This email aims to simplify the custom hair care shopping experience by guiding users through a quick, three-step selection process to find their ideal Best Sellers Routine, no quiz required, while encouraging immediate purchase through clear product visuals and a prominent CTA.
Why this works
The email brilliantly removes friction by replacing a complex quiz with a three-click customization flow, making personalization feel effortless and instantly rewarding for time-pressed shoppers who want tailored results without the hassle.
How to implement
By visually separating hair type, thickness, and set size into distinct, icon-driven steps, the email transforms a potentially overwhelming decision into a clean, intuitive journey that builds confidence and reduces cart abandonment before it starts.
Pro Tip
Add a subtle progress indicator (e.g., 'Step 1 of 3') during the customization flow to reinforce momentum and reduce drop-off, especially since users may not realize they’re only three clicks away from completion. • Include a micro-testimonial or social proof badge near the CTA, such as '92% of users found their perfect match in under 60 seconds', to validate the simplicity claim and boost conversion confidence.
10. Glossier: GRWM: Lizzy Hadfield
Objective
This email aims to engage subscribers by showcasing influencer Lizzy Hadfield’s personal, skin-friendly beauty routine using Glossier products, while driving traffic to purchase featured items through embedded CTAs and a video preview.
Why this works
Leveraging a trusted influencer’s authentic routine builds credibility and emotional connection, making product recommendations feel like personal advice rather than sales pitches, which increases conversion likelihood among beauty-savvy audiences.
How to implement
Pairing a compelling video preview with a single, prominent CTA reduces decision fatigue and funnels users directly into the experience, creating a seamless transition from curiosity to engagement without overwhelming them with options.
Pro Tip
Add a brief testimonial quote from Lizzy about why she loves each featured product to strengthen social proof and give users a reason to click beyond just seeing the item in context. • Include a subtle progress indicator or time estimate (e.g., 'Watch in 3 min') near the 'Watch now' button to reduce friction for users hesitant to commit to an unknown-length video.