Product Highlight email examples & ideas from OUAI - US
1. Text us & get your fast fix for healthy hair
Objective
This email aims to drive immediate engagement and product sales by inviting subscribers to text the brandâs education team with hair oil questions on a specific date, while encouraging them to shop Hair Oil in advance to prepare for expert usage tips.
Why this works
The email brilliantly turns customer service into a marketing moment by framing a live Q&A as an exclusive event, making subscribers feel like insiders who can get pro-level hair advice, which in turn builds trust and urgency to buy the product being discussed.
How to implement
By anchoring the campaign around a single hero product, Hair Oil, and pairing it with a time-bound, interactive experience, the brand simplifies decision-making for the customer while amplifying perceived value through education, not just promotion.
Pro Tip
Add a countdown timer or calendar reminder icon next to the 9.14 event details to visually reinforce urgency and help subscribers mentally block time, increasing the likelihood theyâll participate and return to shop. ⢠Include a short testimonial or user quote near the CTA like âI texted OUAI and finally learned how to use Hair Oil without greasinessâ to reduce friction and validate the value of engaging before purchasing.
2. Get whisked a-OUAI to St. Barts
Objective
This email aims to transport subscribers to a tropical escape through the St. Barts product line, encouraging immediate purchases by evoking vacation vibes and offering a free deluxe sample with purchase to drive conversion and trial.
Why this works
The email brilliantly uses aspirational travel language like 'Get whisked a-OUAI to St. Barts' to emotionally connect with customers, turning product features into sensory vacation experiences that feel instantly attainable through purchase.
How to implement
Each product is framed as a mini escape, from lathering in tropical scents to head-to-toe exfoliation, making functional skincare feel like a luxury ritual, which elevates perceived value and justifies premium pricing.
Pro Tip
Add a countdown timer or limited-quantity indicator near the free sample offer to amplify urgency, since the current 'ends August 13' is buried in fine print and doesnât visually compel immediate action. ⢠Include a customer testimonial or social proof near the product grid, such as a quote like 'This scent made me feel like I was on vacation!', to build trust and reinforce the emotional benefit of each product.
3. FREE! Deluxe Leave In Conditioner
Objective
The email aims to drive immediate purchases by enticing subscribers with a time-sensitive free product offer, a deluxe leave-in conditioner, available only with orders placed during the first week of August, creating urgency and perceived value.
Why this works
The campaign brilliantly leverages scarcity and exclusivity by limiting the free deluxe conditioner to just one week, which transforms a simple promotional offer into a must-act-now event that compels immediate engagement.
How to implement
By featuring high-quality product imagery alongside bold, minimalist typography, the email creates a luxury aesthetic that aligns with OUAIâs brand identity while keeping the focus squarely on the freebie, making the offer feel premium, not gimmicky.
Pro Tip
Add a countdown timer beneath the 'GET IT NOW' CTA to visually reinforce the urgency of the one-week offer, which could increase conversion by making the time limit feel more immediate and tangible. ⢠Include a brief testimonial or social proof near the offer section, such as '92% of customers say this leave-in conditioner transformed their hair', to build trust and reduce hesitation before purchase.
4. Shop OUAI, get $10 at Summer Fridays đ¤
Objective
This email aims to drive OUAI product purchases by incentivizing customers with a dual reward: 10% store credit plus $10 toward a future Summer Fridays purchase when paying with Catch. It leverages cross-brand appeal to increase conversion and customer lifetime value.
Why this works
The email brilliantly merges two beloved beauty brands into a single incentive, creating a sense of exclusive partnership that elevates perceived value and encourages trial beyond the customerâs usual brand loyalty.
How to implement
By clearly breaking down the reward mechanics into four simple steps, the campaign reduces friction and builds trust, making it easy for customers to understand exactly how to unlock the dual benefit without confusion or hesitation.
Pro Tip
Add a visual countdown timer near the CTA to create urgency, since the offer is time-limited (Sept 6â12), which would nudge procrastinators to act before the window closes. ⢠Include a small testimonial or social proof snippet near the CTA, such as '92% of customers used their credit within 7 days', to reduce perceived risk and reinforce the rewardâs real-world value.
5. The more you spend, the more you get
Objective
This email aims to drive higher order values by incentivizing customers to spend more through a tiered free gift promotion, while showcasing popular products like the Five Minute Journal and hair accessories to create perceived value and urgency.
Why this works
The email brilliantly ties spending thresholds to aspirational lifestyle products, making the free gifts feel like curated rewards rather than mere discounts, which elevates perceived value and encourages larger purchases.
How to implement
Using a clean, minimalist aesthetic with soft neutrals and bold black CTAs creates visual calm while directing attention precisely where it matters, to the offer tiers and the compelling product imagery that supports them.
Pro Tip
Add a countdown timer above the 'STACK UP & RACK UP' CTA to create urgency, since the offer ends 9/2/23, this would visually reinforce time sensitivity and nudge procrastinators to act now. ⢠Include a small testimonial or social proof near the product grid (e.g., 'Loved by 10K+ customers') to validate the value of the free gifts and reduce perceived risk for first-time buyers.
6. One last summer get-a-OUAI?
Objective
This email aims to drive last-minute summer sales by evoking a tropical, vacation-inspired mood through the St. Barts scent collection, encouraging customers to indulge in seasonal self-care before summer ends.
Why this works
The email brilliantly ties scent to memory and experience by framing the St. Barts collection as the aroma of sipping piĂąa coladas by the pool, making the product feel emotionally essential rather than just another beauty item.
How to implement
Using playful, conversational copy like 'WANNA GET-A-OUAI?' creates a cheeky, memorable hook that aligns with the brandâs youthful, laid-back tone while subtly reinforcing product naming for better recall and social sharing potential.
Pro Tip
Add a limited-time urgency element like a countdown timer or 'Last Chance' badge near the CTA to boost conversion by signaling scarcity before summer ends. ⢠Include a small customer testimonial or social proof near the product grid to validate the scent experience, helping hesitant buyers overcome decision paralysis with peer reassurance.
7. Live Life Your OUAI all summer long
Objective
This email campaign aims to inspire summer self-care and encourage product purchases by associating OUAI products with joyful, carefree moments, like beach trips, hikes, and rest, while showcasing key items that enhance those experiences.
Why this works
The email brilliantly ties product benefits to aspirational summer moments, like saying 'yes' to rest or adventure, making the products feel essential to living a fulfilling, carefree season rather than just another beauty purchase.
How to implement
Each product is presented with a vivid, lifestyle-aligned benefit, like 'beachy waves in a bottle', which transforms functional descriptions into emotional invitations, helping customers visualize how the product fits into their ideal summer narrative.
Pro Tip
Add a limited-time offer or urgency element (e.g., 'Summer Essentials Only Available Until August 31') near the hero CTA to increase conversion by leveraging FOMO without disrupting the aspirational tone. ⢠Include a short testimonial or user-generated photo beneath one of the product blocks to reinforce social proof and help customers envision real results, especially since the campaign leans into lifestyle and experience.
8. FREE! Deluxe Body Crème St. Barts
Objective
This email aims to drive immediate purchases by offering a limited-time free deluxe sample of Body Crème St. Barts with any order, while evoking a tropical escape to emotionally engage customers and reinforce brand lifestyle appeal.
Why this works
The email brilliantly ties the product to a destination, St. Barts, creating an emotional escape that transforms a simple freebie into a luxurious, aspirational experience customers want to be part of, not just receive.
How to implement
By using playful, branded language like 'OUAI-cation tour guide' and 'Come Sail-A-OUAI,' the campaign infuses personality and memorability into the offer, making the brand feel like a fun, trusted companion rather than a faceless retailer.
Pro Tip
Add a countdown timer near the CTA to visually reinforce the 'this week only' urgency, which would increase perceived scarcity and drive faster decision-making without adding clutter. ⢠Include a small testimonial or social proof snippet near the offer section, like '92% of customers said this scent made them feel on vacation', to build trust and validate the emotional promise of the product.
9. Need a hard reset?
Objective
This email aims to re-engage customers who may be experiencing hair damage or dryness after sun and sweat exposure by guiding them to personalized product solutions through a hair type quiz and targeted recommendations. It seeks to drive immediate purchases by matching users with ideal OUAI products based on their specific hair needs.
Why this works
The email brilliantly frames post-sun hair care as a 'hard reset' moment, tapping into seasonal consumer behavior while positioning OUAI as the intuitive solution for damaged or dehydrated strands, a relatable, timely hook that drives urgency without being pushy.
How to implement
By segmenting product recommendations by hair type, fine, medium, and thick, the email transforms a generic beauty offer into a personalized, educational experience that builds trust and reduces decision fatigue, making it far more likely users will click through to their ideal match.
Pro Tip
Add a subtle countdown timer or urgency indicator near the 'KNOW YOUR TYPE' CTA to encourage immediate quiz completion, especially since the email references seasonal sun damage, this would reinforce the timeliness of the offer. ⢠Include a short customer testimonial or star rating under each hair type section to build social proof and validate the product claims, which would increase trust and reduce perceived risk for first-time buyers.
10. 99 problems, but your curls ainât one
Objective
This email aims to drive sales of OUAIâs curl-specific haircare products by celebrating curly hair and positioning the brand as the effortless solution for maintaining healthy, beautiful curls. It targets curl enthusiasts with product-focused messaging and direct CTAs.
Why this works
The email opens with a bold, culturally resonant headline, 'DO IT FOR THE CURLS', that immediately connects emotionally with its audience by celebrating curly hair as a point of pride, not a problem to fix.
How to implement
Each product is presented with a lifestyle-driven benefit statement that focuses on the userâs desired outcome, like 'keep your curls intact without getting gross & crunchy', making features feel personal and results-oriented rather than technical.
Pro Tip
Add a limited-time discount or free gift offer in the hero section to create urgency and incentivize immediate action, since the current design relies solely on product appeal without a promotional hook. ⢠Include a customer testimonial or social proof near the product grid to build trust, especially since curly hair consumers often seek validation from others with similar hair types before purchasing.