2026-02-28 · 10 min read

Relational Campaign campaign ideas that work for cosmetics

Relational Campaign / Cosmetics
Lush - EN
Lush - EN
Rituals - UK
Clinique - US
BOOM by Cindy Joseph
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Cosmetics brands run 203 relational campaigns a year, here’s what works. You’ll see how they keep subscribers engaged between purchases with routine builders, shade/skin education, replenishment nudges, UGC spotlights, and loyalty/community messaging. Browse the gallery to steal subject-line angles and layout patterns that turn “just browsing” into repeat orders.

1. Lush - EN: Right to Foam 🫧

1. Lush - EN: Right to Foam 🫧
1. Lush - EN: Right to Foam 🫧
Subject: Right to Foam 🫧
Objective

This email aims to raise awareness and drive support for the 'Right to Roam' campaign in the UK by introducing a limited-edition soap that symbolizes the cause, while encouraging customers to purchase it and learn more about land access rights. It blends activism with product storytelling to deepen brand purpose and customer engagement.

Why this works

Lush masterfully turns a product into a protest tool by designing a soap shaped like a footpath sign, a visual metaphor that instantly communicates the campaign’s mission while making the purchase feel like an act of advocacy, not just consumption.

How to implement

The email doesn’t just sell soap, it educates with emotional storytelling, explaining why land access matters for mental health and civic responsibility, which transforms a simple product page into a movement-building moment that resonates beyond the cart.

Pro Tip

Add a countdown timer or limited-edition badge near the CTA to create urgency around the soap’s availability, since the campaign’s impact and product’s symbolic value are time-sensitive and benefit from scarcity messaging. • Include a short customer testimonial or quote from someone who’s used the soap to support the cause, this would humanize the campaign further and provide social proof that purchasing the soap leads to real-world participation.

Colors:
#000000
#FFFFFF
#F5F5F5

2. Lush - EN: For your favourite bather 🛁

2. Lush - EN: For your favourite bather 🛁
2. Lush - EN: For your favourite bather 🛁
Subject: For your favourite bather 🛁
Objective

This email aims to drive holiday season purchases by showcasing Lush’s limited-edition bath products and festive gift sets, while encouraging urgency through delivery deadlines and exclusive rewards for app users.

Why this works

The email masterfully ties product discovery to seasonal rituals by framing bath bombs and fizzers as magical holiday experiences, not just products, this emotional resonance turns browsing into gifting intent.

How to implement

By segmenting products into themed collections like 'Bather’s Bliss' and 'Top of Everyone’s Wishlist,' Lush creates curated pathways that reduce decision fatigue and guide customers toward impulse-friendly gift buys.

Pro Tip

Add a visual countdown timer next to the 'Don’t miss the last sleigh!' section to reinforce delivery deadlines with real-time pressure, increasing conversion likelihood for time-sensitive shoppers. • Reposition the 'Fancy a £3 Reward?' CTA higher in the flow, perhaps after the first product grid, to capture attention while users are still engaged, rather than burying it near the footer where it’s easily missed.

Colors:
#FF69B4
#00BFFF
#FFD700

3. Rituals - UK: Your favourite online Outlet is open ⭐

3. Rituals - UK: Your favourite online Outlet is open ⭐
3. Rituals - UK: Your favourite online Outlet is open ⭐
Subject: Your favourite online Outlet is open ⭐
Objective

This email aims to drive logged-in members to explore Rituals’ exclusive online outlet by highlighting unbeatable prices on favorite products, while also promoting seasonal gift sets and gift cards to increase conversion and emotional engagement.

Why this works

The email brilliantly frames the outlet as an exclusive member-only privilege, creating urgency and exclusivity by tying access to login status, which boosts perceived value and encourages immediate action.

How to implement

By blending seasonal celebrations like Lunar New Year and Valentine’s Day into the product curation, the email transforms generic discounts into emotionally resonant gift-giving opportunities, deepening customer connection and purchase intent.

Pro Tip

Add a countdown timer or 'limited stock' indicator under the 'Online Outlet' banner to amplify urgency, since the current design lacks real-time scarcity cues that could push hesitant members to act immediately. • Reposition the 'Get a Gift Card' CTA to appear alongside the Valentine’s gift section instead of below it, this visual pairing would strengthen the emotional trigger and increase gift card conversions by aligning offer with context.

Colors:
#FFFFFF
#F5F0E8
#000000

4. Clinique - US: Did you spin to win yet? Ends soon!

4. Clinique - US: Did you spin to win yet? Ends soon!
4. Clinique - US: Did you spin to win yet? Ends soon!
Subject: Did you spin to win yet? Ends soon!
Objective

This email aims to drive immediate engagement with Clinique’s Back-to-School Game by creating urgency around a limited-time spin-to-win promotion, while simultaneously showcasing new and popular products to encourage qualifying purchases.

Why this works

The email brilliantly ties a gamified spin-to-win mechanic to a qualifying purchase, transforming a simple promotion into an interactive experience that boosts both engagement and conversion potential.

How to implement

By featuring new lab innovations alongside beloved products in larger sizes, Clinique strategically balances novelty with familiarity, appealing to both curious explorers and loyal repeat buyers in one seamless flow.

Pro Tip

Add a visible countdown timer near the 'PLAY NOW' CTA to amplify urgency and reduce the cognitive load of calculating the deadline, which currently requires scrolling to the fine print. • Reposition the 'Free samples at checkout' offer higher in the email, ideally right after the hero, to leverage its high perceived value as a secondary incentive for those hesitant to commit to the $50 spend.

Colors:
#6A4C93
#2EC4B6
#FFFFFF

5. BOOM by Cindy Joseph: Bright…Bold…What’s the difference? 🤔

5. BOOM by Cindy Joseph: Bright…Bold…What’s the difference? 🤔
5. BOOM by Cindy Joseph: Bright…Bold…What’s the difference? 🤔
Subject: Bright…Bold…What’s the difference? 🤔
Objective

This email aims to educate existing customers on the key differences between two mascara products, Boom Bright and the newly launched Boom Bold, while driving traffic to the brand’s blog for deeper comparison and consideration. It subtly encourages product trial by positioning Boom Bold as a natural evolution for fans of Boom Bright.

Why this works

The email brilliantly frames a product comparison as a personal choice, 'Which is YOUR Mascara?', making the reader feel seen and invited to self-identify rather than being sold to, which builds emotional alignment before driving them to learn more.

How to implement

By positioning the new Boom Bold as an upgrade for loyal Boom Bright fans, the campaign leverages existing customer affection to reduce purchase hesitation, turning curiosity into a natural next step rather than a hard sell, which is especially effective for beauty product launches.

Pro Tip

Add a brief visual comparison table or side-by-side bullet points directly in the email body to highlight key differences (e.g., volume vs. length, waterproof vs. smudge-proof) so readers don’t have to click away to understand the value proposition. • Reposition the 'READ THE BLOG POST' CTA higher in the email or duplicate it after the product description to reduce friction, readers interested in the comparison may scroll past the first CTA if they’re still scanning for details.

Colors:
#FFFFFF
#000000
#F5F5F5

6. Giorgio Armani - PL : Discover the Lunar New Year Collection

6. Giorgio Armani - PL : Discover the Lunar New Year Collection
6. Giorgio Armani - PL : Discover the Lunar New Year Collection
Subject: Discover the Lunar New Year Collection
Objective

To drive engagement and sales by introducing the Lunar New Year Collection, leveraging cultural symbolism and gender-specific product highlights to encourage immediate exploration and purchase.

Why this works

The email effectively ties the collection to cultural symbolism, the Horse as a metaphor for strength and momentum, making the products feel meaningful rather than just seasonal, which deepens emotional resonance with the audience.

How to implement

By splitting the hero visuals into gender-specific panels with clear CTAs, the email reduces decision fatigue and guides users instantly to their relevant collection, improving conversion likelihood through intuitive segmentation.

Pro Tip

Add a limited-time offer or countdown timer near the CTA buttons to create urgency, since the current design lacks any temporal incentive to act now rather than later. • Integrate a brief testimonial or social proof element, such as a customer quote or bestseller badge, near the product grid to reinforce credibility and reduce perceived risk for new buyers.

Colors:
#FFFFFF
#8B0000
#000000

7. Lush - EN: Did someone say Super Milk perfume? 👀

7. Lush - EN: Did someone say Super Milk perfume? 👀
7. Lush - EN: Did someone say Super Milk perfume? 👀
Subject: Did someone say Super Milk perfume? 👀
Objective

This email aims to drive immediate engagement with Lush’s limited-edition fragrance collection by highlighting community co-creation and exclusivity, while encouraging app downloads and pre-orders ahead of the web and in-store launch on 29.11.

Why this works

Lush brilliantly leverages community co-creation as a storytelling hook, making customers feel personally invested in the limited-edition fragrance launch rather than just passive buyers, which deepens emotional connection and urgency.

How to implement

By teasing the collection’s exclusivity to the app first and clearly stating the web launch date, Lush creates a strategic FOMO loop that drives app downloads while still rewarding loyalists who wait for the wider release.

Pro Tip

Add a countdown timer beneath the 'TO THE APP' CTA to visually reinforce the urgency of the 29.11 web launch, increasing conversion pressure without adding clutter. • Include a small visual indicator or badge on the candle product grid to highlight which scents are 'limited edition', this reduces cognitive load and helps users instantly identify exclusives.

Colors:
#90EE90
#FFD700
#004D40

8. Benefit Cosmetics - US: Happy International Women's Day 💖💞

8. Benefit Cosmetics - US: Happy International Women's Day 💖💞
8. Benefit Cosmetics - US: Happy International Women's Day 💖💞
Subject: Happy International Women's Day 💖💞
Objective

This email celebrates International Women’s Day while reinforcing Benefit Cosmetics’ brand identity as bold, empowering, and community-driven. It aims to inspire customers by connecting the brand’s heritage with a charitable initiative tied to brow services, encouraging engagement and future participation.

Why this works

The email brilliantly ties the brand’s founding story to a modern empowerment message, making the campaign feel authentic and emotionally resonant rather than just promotional.

How to implement

By announcing a charitable initiative tied to a specific product category, brow wax, the brand turns a seasonal celebration into a purpose-driven sales driver without sounding transactional.

Pro Tip

Add a clear, secondary CTA beneath the 'STAY TUNED' button, such as 'Explore Brow Services Now', to capture immediate interest while still teasing the May campaign. • Include a brief testimonial or user-generated content snippet near the 'Bold is Beautiful' section to social proof the campaign’s empowering message and increase emotional connection.

Colors:
#FF1493
#4B0082
#FFE4E1

9. Lush - EN: How do you Snow Fairy? 🧚

9. Lush - EN: How do you Snow Fairy? 🧚
9. Lush - EN: How do you Snow Fairy? 🧚
Subject: How do you Snow Fairy? 🧚
Objective

This email aims to reignite customer excitement around Lush’s iconic Snow Fairy fragrance by showcasing its expanded product line and encouraging immediate exploration and purchase. It also subtly promotes seasonal gifting and brand values to deepen emotional connection.

Why this works

By framing the Snow Fairy collection as a magical, multi-sensory experience rather than just a product line, Lush taps into nostalgia and fantasy, making the customer feel like they’re not just buying bath products, but unlocking a whimsical ritual.

How to implement

The email strategically uses playful, benefit-driven product descriptions, like 'Spritz to ward off negative spirits', to transform functional items into emotionally resonant tools for self-care, which boosts perceived value and encourages impulse buys.

Pro Tip

Add a countdown timer or limited-edition badge near the Snow Fairy CTA to create urgency, since the product is likely seasonal and customers may delay purchase without a clear time-sensitive trigger. • Reposition the 'You're loving right now!' cross-sell section higher, perhaps after the first 2–3 Snow Fairy products, to capture attention while users are still engaged with the main campaign, rather than relegating it to mid-funnel.

Colors:
#FF69B4
#FF1493
#FFFFFF

10. Lush - EN: Meet this year’s advent calendars

10. Lush - EN: Meet this year’s advent calendars
10. Lush - EN: Meet this year’s advent calendars
Subject: Meet this year’s advent calendars
Objective

This email aims to drive excitement and sales for Lush’s limited-edition advent calendars by positioning them as unique, artist-designed holiday experiences filled with exclusive products. It also subtly promotes cross-category engagement by featuring Halloween items and app downloads.

Why this works

The email brilliantly frames the advent calendar not just as a product but as a 25-day sensory journey, using vivid language like 'fizz, foam, suds and soaps' to evoke anticipation and emotional connection with the brand’s core experience.

How to implement

By spotlighting the artist behind the design and tying it to a social cause, Artbox London’s work with neurodivergent artists, Lush elevates the product from seasonal merchandise to a meaningful, values-driven gift that resonates with conscious consumers.

Pro Tip

Add a countdown timer near the 'SHOP ADVENTS' CTA to create urgency around limited stock or early-bird pricing, since advent calendars are time-sensitive and benefit from FOMO-driven conversions. • Include a short customer testimonial or social proof snippet under each advent calendar variant to reinforce perceived value and reduce hesitation, especially important for higher-priced items like the £250 calendar.

Colors:
#FF69B4
#87CEFA
#000000