The complete Relational Campaign email collection from Haeckels
1. Mushroom Power
Objective
This email aims to re-engage customers by announcing the return of popular candles while highlighting limited-edition products and promoting a sustainability-driven innovation project, encouraging immediate purchases and deeper brand connection through storytelling.
Why this works
The email masterfully ties product availability to a larger brand narrative around circularity and place-based inspiration, making a simple restock feel like a meaningful return rather than just a transactional update.
How to implement
By spotlighting a nearly sold-out collaboration with Linder Sterling, the campaign creates urgency without being pushy, leveraging exclusivity and artistic credibility to nudge early adopters toward immediate action.
Pro Tip
Add a visual countdown timer or 'Only X left' indicator next to the Oak Crown Incense to amplify urgency and reduce hesitation for the limited-edition item. • Reposition the 'Read the journal' CTA under the Plastik Protein section to be more visually prominent, perhaps as a button with an icon, to better convert curiosity into engagement with the sustainability story.
2. Where do you love: The results are in.
Objective
This email aims to engage the community by revealing the winner of a scent-memory competition and to drive sales by showcasing new product collaborations and sustainable innovations, all while reinforcing brand values of emotion, place, and ecological care.
Why this works
The email brilliantly turns customer storytelling into product inspiration, making the winner’s emotional memory the centerpiece of a new fragrance line, a masterclass in community-driven product development that feels deeply personal and authentic.
How to implement
By weaving scientific collaboration and artisanal heritage into the narrative of a limited-edition incense, the brand elevates a simple product into a cultural artifact, appealing to both intellectual curiosity and sensory luxury without compromising its eco-conscious identity.
Pro Tip
Add a subtle countdown timer or urgency indicator next to the 'Shop GPS parfums' CTA to encourage immediate action, especially since the winner is being contacted soon and the limited-edition incense is time-sensitive. • Reposition the 'Read the journal' CTA under the seaweed section to be more visually aligned with the educational content, currently, it’s buried beneath the product image, reducing its perceived relevance and click potential.
3. Gift Sets and Limited Offerings
Objective
This email aims to drive early holiday gifting by showcasing limited-edition gift sets while simultaneously announcing the brand’s rebranding from Haeckels to Dulcie, creating emotional resonance through social impact and storytelling.
Why this works
The email brilliantly ties holiday gifting to social impact by pledging 5% of proceeds to food banks, transforming a transactional offer into a values-driven experience that resonates with conscious consumers during the festive season.
How to implement
By anchoring the rebrand announcement in the founder’s personal letter, the campaign humanizes the transition from Haeckels to Dulcie, turning a corporate change into an emotionally compelling story that invites customers to be part of the brand’s evolving identity.
Pro Tip
The primary CTA 'Shop gifts' is buried beneath multiple product descriptions; relocating it immediately after the headline or adding a sticky floating button would reduce friction and increase conversion by guiding users faster to the desired action. • The rebrand announcement section feels disconnected from the gift promotion, integrating a brief line like 'Our new identity, Dulcie, is born from the same values that inspire these limited-edition gifts' would unify messaging and strengthen brand coherence.
4. Our Hydrating Hero
Objective
This email aims to spotlight Haeckels’ Algae Plump Serum as a customer-favorite hydrating hero while encouraging subscription sign-ups through a limited-time 20% discount on the first three shipments. It also builds brand connection by showcasing behind-the-scenes content and seasonal operational updates.
Why this works
The email positions the Algae Plump Serum not just as a product but as a beloved ritual, using real customer quotes to validate its hydrating power and emotional resonance, a smart way to build trust through social proof without sounding salesy.
How to implement
By tying the 20% discount to subscription sign-ups rather than a one-time purchase, the campaign strategically incentivizes long-term customer value while subtly reinforcing product loyalty through recurring use, which aligns perfectly with the serum’s role as a daily skincare staple.
Pro Tip
The CTA 'Shop Algae Plump Serum' appears only once and is buried below testimonials; adding a sticky or repeated CTA button above the fold and after the TikTok section would improve conversion by reducing friction for eager buyers. • The Spring opening times section, while helpful, interrupts the product narrative flow; relocating it to the footer or appending it after the subscription CTA would maintain momentum and keep the focus on the serum’s emotional and functional appeal.
5. Last call for guaranteed Christmas delivery.
Objective
This email aims to drive last-minute holiday purchases by creating urgency around guaranteed Christmas delivery, while also promoting alternative gifting options like e-gift cards and subscription boxes for customers who may be short on time or budget.
Why this works
The email masterfully balances urgency with warmth by framing the deadline as a ‘final call’ while still inviting customers to participate in the holiday spirit, making the pressure feel inclusive rather than pushy.
How to implement
By offering gift cards and subscription boxes as smart alternatives for time-pressed shoppers, the brand acknowledges real customer pain points and positions itself as a thoughtful, flexible gifting partner rather than just a retailer.
Pro Tip
Add a visible countdown timer near the CTA to reinforce urgency visually, since the deadline (2 pm on 21st) is critical but currently buried in paragraph text. • Include a brief testimonial or social proof near the subscription box section to validate the ‘hit of the year’ claim and reduce perceived risk for first-time gifters.
6. We’re Pausing for the Festive Season
Objective
This email informs customers of Haeckels’ holiday closure while encouraging last-minute gifting through digital gift cards and in-store promotions before the 24th of December. It balances operational transparency with gentle sales nudges to maximize pre-closure revenue.
Why this works
The email masterfully blends operational transparency with commercial opportunity by announcing closure dates upfront while immediately pivoting to gift card solutions, turning potential customer frustration into a seamless purchasing moment.
How to implement
By highlighting a time-sensitive in-store promotion, complimentary Spiraglow Serum with £100+ orders, the brand creates urgency without pressure, leveraging scarcity and added value to drive foot traffic before the holiday shutdown.
Pro Tip
The CTA 'Gift cards' is visually underwhelming and buried beneath promotional text; repositioning it as a bold, contrasting button directly under the gift card description would significantly improve conversion potential. • The email lacks a countdown timer or visual urgency indicator for the 24th December cutoff, which would heighten FOMO and encourage immediate action, especially critical for last-minute shoppers.
7. Back soon.
Objective
This email aims to inform subscribers of the brand’s temporary closure while maintaining engagement by offering a limited-time incentive, free UK shipping and a complimentary face serum on orders over £100, to encourage immediate online purchases before the offer expires.
Why this works
The email brilliantly turns a closure notice into a sales opportunity by pairing urgency with generosity, offering free shipping and a luxury freebie to incentivize spending before the deadline, making customers feel valued even during downtime.
How to implement
By visually segmenting product categories into clean, lifestyle-driven quadrants, Face, Body + Hand, Home, Fragrance, the brand subtly guides browsing without overwhelming, turning a simple update into a curated discovery experience that feels editorial, not transactional.
Pro Tip
The CTA button ‘dulcie.world’ lacks persuasive action language, changing it to ‘Shop Now & Claim Your Free Serum’ would better align with the offer’s urgency and increase click-through by making the benefit explicit in the button itself. • The product grid lacks pricing or ‘Shop Now’ links on each tile, forcing users to scroll or guess where to click, adding subtle price tags or hover CTAs would reduce friction and improve conversion by making each category instantly actionable.
8. Merry Christmas from all of us at Haeckels.
Objective
This email aims to inform customers of Haeckels’ holiday closure while gently encouraging last-minute gifting through digital gift cards. It balances operational transparency with a warm, brand-aligned tone to maintain customer connection during the festive break.
Why this works
The email frames operational closure not as a disruption but as a shared moment of rest, aligning business logistics with customer empathy and reinforcing brand values of mindfulness and balance.
How to implement
By positioning gift cards as ‘entry into our world,’ Haeckels elevates a transactional offer into an experiential invitation, subtly reinforcing brand identity while solving the customer’s gifting dilemma.
Pro Tip
Add a subtle countdown timer above the CTA to create urgency around gift card purchases before the store closes, leveraging psychological scarcity without disrupting the email’s calm tone. • Include a short testimonial or customer quote near the gift card section to reinforce social proof, e.g., ‘92% of recipients said our gift cards felt like a personal, thoughtful gesture.’
9. A special offer on our innovation subscription.
Objective
This email aims to convert both new and existing customers into yearly subscribers of the Haeckels Innovation Box by offering three months free, emphasizing value, exclusivity, and the joy of monthly discovery. It positions the subscription as a celebratory, gift-like experience to drive urgency and emotional connection.
Why this works
The email brilliantly frames the subscription as a celebratory gift experience, using emotional language like 'like Christmas' and 'joy each month' to tap into anticipation and delight, making the offer feel personal rather than transactional.
How to implement
By highlighting the tangible value, £604 worth of products for £224, the campaign builds trust through transparency, turning perceived risk into a no-brainer decision by proving the subscriber gets more than their money’s worth every single month.
Pro Tip
Add a visual countdown timer near the CTA to reinforce urgency, since the offer is limited-time and time-sensitive, this would nudge hesitant users to act before missing out on three free months. • Reposition the 'how to' section earlier in the flow, right after the offer explanation, to reduce friction for existing subscribers who may not realize they can switch without losing their current box, this removes a hidden barrier to conversion.
10. September is about wellness.
Objective
This email aims to redefine wellness for the Haeckels audience by shifting focus from product consumption to holistic, embodied healing, inviting subscribers to explore their immersive wellness experiences and gut health programs as transformative journeys rather than transactions.
Why this works
Haeckels brilliantly reframes wellness as an internal, sensory, and reflective practice, not a product to buy, creating emotional resonance by addressing the modern fatigue with consumer-driven self-care and offering a deeper, more meaningful alternative.
How to implement
By spotlighting both their physical spaces and science-backed gut health programs, they bridge the gap between tangible experience and internal transformation, making abstract wellness concepts feel accessible, credible, and deeply personal to the reader.
Pro Tip
Add a subtle countdown or limited-availability indicator near the 'SHOP NOW' buttons to create gentle urgency for booking discovery calls or treatments, especially since wellness experiences often benefit from time-sensitive framing. • Include a short testimonial or quote from a past guest within the 'Haeckels House' section to reinforce social proof and credibility, helping hesitant readers visualize the emotional and physical benefits of visiting in person.